Identifying the Dimensions and Components of Quality Improvement of Education and Rural Health Workers’ Performance in Hormozgan, Iran

Abstract

Background: Education focuses on strengthening the performance of employees while improvement prepares them for other positions in the organization. Objectives: The present study aimed to identify the dimensions and components of quality improvement of education and rural health workers in Hormozgan, Iran. Methods: The current applied-descriptive study reviewed education and improvement of rural healthcare workers (called “behvarz” in Persian) based on document study and Delphi methods. To this end, 10 researchers in the fields of rural healthcare workers, health experts, and skilled rural health workers were asked to participate. The sampling was based on the snowball method; the data were obtained and refined through the fuzzy Delphi method. Results: The results showed that the experts had an appreciable inclination for the design and implementation of education in the first phase with a mean of 0.8538, followed by social, cultural, and professional improvement with a mean of 0.8396. Also, among other dimensions, the highest level of education agreement was 0.840. In the second phase, the design and implementation component of education with a mean of 0.84 was in the first place. For the improvement component, the social, cultural, and professional improvement yielded a mean of 0.8521. Conclusions: The impact of both education and improvement on people’s general health should be highlighted more than ever. However, theoretical and practical deep study of qualitative education toward improving and promoting the health system is required.