Abstract

Background: Rural health workers (Behvarz) are considered health- care pioneers standing at the forefront of providing services for rural areas. Those health providers need to be optimally educated throughout the country. What can serve this purpose is an integrated high quality "education". Methods: The current descriptive research compared two situations of education quality. To this end 300, rural health workers completed researcher-made questionnaires, including 2 dimensions,7 components and, 80 questions obtained from the analysis of the qualitative process through the fuzzy Delphi method. Results: The results indicated a gap between the current status and desirable situations of qualitative improvement components of rural health workers’ education. The findings also showed that the highest standardized coefficient in the area of education was related to the variable of learning and transfer of education with a coefficient of 0.971. In the area of optimization, the highest standard coefficient for the desirable situation belonged to the interpersonal and functional relationship variable, with the value of 0.978, while the lowest standardized coefficient was related to the variable of information and communication technology (ICT) development as 0.956. Conclusion: In brief, optimal education for the health- care providers is considered an integral part of the health system; therefore, the impact of education on the general health of the people should be taken into consideration. Therefore, there is a need for theoretical and practical exploration of qualitative education towards health system improvement and promotion.

Highlights

  • In the past decades, globalization has coerced organizations into seeking new practices to strengthen competitive advantage

  • 46.24 0.967 between all components, it is found that the average of the second group is higher than that of the first group (Tables 1 and 2) and the biggest gap between the current and the desired situation are for the variables of information and communication technology improvement

  • The results of evaluating the current status of education and improvement of health workers showed that the improvement of information and communication technology has the largest gap with the desired situation, which is in line with the results of Hatami, Javadi et al and Melo.[11,13,14]

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Summary

Introduction

Globalization has coerced organizations into seeking new practices to strengthen competitive advantage. Education emphasizes the improvement of employees’ performance in their current jobs.[3] Human resource improvement includes programs, systems, and activities designed to improve the performance of employees in the organization and its most important goal is to eliminate the current problems of employees and to prevent future problems. Rural health workers (Behvarz) are considered health- care pioneers standing at the forefront of providing services for rural areas Those health providers need to be optimally educated throughout the country. There is a need for theoretical and practical exploration of qualitative education towards health system improvement and promotion

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