Abstract
Optimum performance of station affects on the level of service to the consumer that is train service users. The consumers of station or train always want to have appropriate services, from purchasing ticket in ticket counter until waiting for the train to board or arrive. But, based on earlier research, there were still much candidate of passengers looking for information about transportation upon arrival on the station. The purpose of the writing is to evaluate performance and get hints to make some improvements. While, for intermodal analysis of whole railway stations serving KRD Jenggala has been integrated with nearby terminal through the service of feeder that is Lyn.
Highlights
The development of pioneer train is firstly operated on Java Island in East Java regions which are Sidoarjo and Mojokerto
Being named as Kereta Api Perintis Jenggala, this train is operating through Sidoarjo railway station, Tulangan railway station, Tarik railway station, and Mojokerto railway station
Kereta Api Indonesia (Persero)’s target to maximize the effort in service innovation [2]
Summary
Kereta Api Indonesia is already operating pioneer trains in several regions in Indonesia [1]. The development of pioneer train is firstly operated on Java Island in East Java regions which are Sidoarjo and Mojokerto. Being named as Kereta Api Perintis Jenggala, this train is operating through Sidoarjo railway station, Tulangan railway station, Tarik railway station, and Mojokerto railway station. As a transportation node has important role in organizing trains, excellent service is part of PT.
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