How integrated are environmental, quality and other standardized management systems? An empirical study

Abstract

The aim of this article is to analyze the extent to which environmental management systems are really integrated with the quality and other standardized management systems implemented in organizations. To this end, an empirical study was carried out on 435 companies that were registered to multiple management system standards, including ISO 14001: 2004 and ISO 9001: 2000 at the minimum. Overall, 362 of those organizations indicated that they had integrated all or at least some of their standardized management systems. Results from the cluster analysis show three types of organizations in function of their level of integration of management system goals, documentation and human resources, as well as procedures. The results also illustrate which particular management system components are integrated and to what degree.