Abstract
Government organizations are unprepared to sustain remote work post-COVID-19. Even though COVID-19 seems to be under control, organizations are still struggling with the aftermath of the pandemic and the need to sustain remote work. Challenges include lack of necessary information technology tools, software, technological skills, strategies for remote work, leadership skills, real-time communication, activity planning and program implementation, scheduling meetings, organizing childcare, managing caseloads, fostering team work, and effective supervision. A conceptual framework based on organizational adaptation theory guided this qualitative case study. Since the study was to ascertain how government organizations can sustain remote work post-COVID-19, semi-structured interviews were used to collect data from 12 government employees in Dallas Texas who worked remotely during COVID-19. Thematic analysis was conducted and. nine themes morphed from the study. The results highlighted the need for employee training and continuous organizational adaptation to the changing business environment.
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