High-Performance Work Systems, Work Intensification, Health Harm and Well-Being: Mediation and Moderation Models

Abstract

This study aims to examine the impact of work intensification, high-performance work systems (HPWS), and workplace well-being on health harm at Bentoel Group Cigarette Factory, Malang. Using an explanatory research approach, the study explores the mediating role of HPWS as a variable that explains the relationship between work intensification and health harm, as well as workplace well-being as a moderating variable influencing the relationships between variables. Data were collected through questionnaires distributed to 128 production employees in the tobacco processing section using a saturated sampling method. The analysis was conducted using SEM techniques with the SMARTPLS 4.0 software. The results show that the descriptive values of the variables of work intensification, HPWS, health harm, and workplace well-being each have good average scores. Work intensification has a significant positive effect on health harm. Additionally, work intensification has a significant negative effect on the implementation of HPWS. HPWS has a significant negative effect on health harm, indicating that HPWS can reduce health harm. HPWS also mediates the effect of work intensification on health harm with a significant positive influence. Workplace well-being was found to have a significant moderating effect, showing that increased workplace well-being can reduce the negative impact of HPWS on health harm. Keywords: High-Performance Work Systems (HPWS), Work Intensification (WI), Workplace Well-Being (WWB), Health Harm (HH)