Abstract

Healthcare has been one of the most vital endeavors in human life during the entire history of humanity. In the past two millennia, all efforts and expertise are put into healthcare in order to maintain human beings in healthy condition. While the science and technology in medical field has advanced incredibly, some serious issues remain as problems in healthcare activities that need attention. Two issues that have been researched and discussed in the literature during the past century are quality and ethical problems in healthcare. Parallel to these issues is a new branch of research, called medical humanities, which attempts to emphasize the subjective experience of patients within the objective and scientific world of medicine, where literature plays a major role to influence and enrich medical practice. In this paper, we try to summarize basic types of human errors, medical malpractices, causes of quality problems, and ethical issues in healthcare systems. We also try to present our views on healthcare quality and ethics and their relations to narrative medicine with an attempt to discourse the prospects of improving healthcare quality through narrative medicine. Keywords: Healthcare quality, healthcare errors, medical ethics, medical humanities, narrative medicine

Highlights

  • “There is no valuable object in the public eye as the prosperity; No prosperity exists in this world as having a breath of health.”

  • While there is an incredible advance in medicine and some miraculous treatments are being made, at the same time unacceptable mistakes and unexpected negative results do occur in hospital systems that need to be seriously considered, by healthcare professionals and the patients themselves

  • HEALTHCARE QUALITY AND NARRATIVE MEDICINE. As it is summarized in the previous sections, healthcare quality deals with minimization or elimination of errors occurring during the healthcare and treatment process

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Summary

INTRODUCTION

“There is no valuable object in the public eye as the prosperity; No prosperity exists in this world as having a breath of health.”. Some patients who visit hospitals, aside from healing, they come out with other problems; even some die as a result of errors committed in hospitals, not from their own diseases This situation is a problem in different degrees in almost all parts of the world. Physicians and healthcare personnel overlook or fail to recall important quality related matters during the treatment processes they carry out on the patient. This is possibly due to lack of education in healthcare curriculums and lack of healthcare quality culture in the society. We will discuss several perceptions related to these three issues and present an overview of ideas and insights that possibly could improve healthcare quality through narrative medicine in different forms of literature

ISSUES IN HEALTHCARE QUALITY
HUMAN ERRORS AND MEDICAL MALPRACTICES
HEALTHCARE QUALITY AND MEDICAL ETHICS
HEALTHCARE QUALITY AND NARRATIVE MEDICINE
Findings
CONCLUSIONS
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