Hastane Öncesi Sağlık Hizmetlerine Yönelik Çalışan Özel Ambulans Personellerinin Tükenmişlik Düzeylerine Bağlı İşten Ayrılma Niyeti

Abstract

Burnout syndrome is expressed as the desensitization, emotional and mental exhaustion of the individual after loss of energy and strength as a result of not being able to struggle against stress. In this study, the effect of private ambulance staffs' burnout levels on intention of quitting job was examined. The aim of the study is to examine the relationship between variables of burnout syndrome and intention of intention to leave work and their sub-dimensions and to reveal the effect of feeling burnout on the intention to leave work.In the research, socio-demographic (introductory) information, Maslach burnout scale, intention to leave work scale developed by JP Walsh, and his friends; SJ Ashford, TE Hill in 1985 were used. The data were analyzed using SPSS 18.0 statistical software.The reliability analysis of the research scales' findings and their sub-dimensions were evaluated with the Cronbach alpha coefficient measure and it was found that their items are consistend with each other and they are highly reliable.In the evaluation of the results of the analysis, it was found that the relationship between burnout scale sub-dimensions and the intention to intention to leave work was statistically significant. When the student-t statistic values of the coefficients are analyzed, it can be seen that the change in the emotional exhaustion dimension and the desensetization dimension has a positive effect on the variable of intention to leave work, but the individual success dimension has a negative effect on the variable of intention to leave work. Therefore, it has been revealed that burnout levels of the staffs have an effect on the intention to intention to leave work.