EXAMINING THE CONCEPT OF OCCUPATIONAL BURNOUT AND THE LEVEL OF OCCUPATIONAL BURNOUT IN TERMS OF DEMOGRAPHIC VARIABLES

Abstract

Purpose- The aim of the study is to examine how the level of occupational burnout is affected by demographic variables. Methodology- Occupational burnout level was examined in terms of demographic variables. Demographic variables; gender, marital status, age, education level of the person, monthly income level, working time in the current institution (seniority period) and total seniority in business life. The Maslach Burnout scale was used to measure the dimensions of professional burnout, and the three dimensions of the scale, emotional exhaustion, depersonalization, and the feeling of decrease in personal achievement, and demographic variables were examined. Questionnaire method was used. Findings- According to the results of the research, demographic variables have an impact on burnout in general. A high level of relationship was found between income level, gender, age, seniority of the person and professional burnout. A moderate relationship was found between marital and educational status and professional burnout. Among the dimensions of occupational burnout, the dimension most affected by demographic variables is the dimension of emotional exhaustion. The highest effect is between income level and gender demographic variables and emotional exhaustion dimension. Conclusion- As a result, due to the fact that demographic variables have an effect on occupational burnout, the result of the study emerges that businesses should consider the demographic variables while considering the occupational burnout status of the employees. The high effect of income level and gender variables on occupational burnout is important. Considering these differences and considering the demographic variables in general, reducing the level of professional burnout, which has a high impact on the performance of the employees, has a high importance in terms of improving the performance of the enterprises and studies should be carried out in this direction. Keywords: Occupational burnout, demographic variables, feelings of emotional exhaustion, depersonalization and decreased personal achievement. JEL Codes: O15, M11, M12