Global Comparison of Stages of Growth Based on Critical Success Factors

Abstract

With increasing globalization of business, the management of IT in international organizations is faced with the complex task of dealing with the difference between local and international IT needs. This study evaluates, and compares, the level of IT maturity and the Critical Success Factors (CSFs) in selected geographic regions, namely, Norway, Australia/New Zealand, North America, Europe, Asia/Pacific, and India. The results show that significant differences in the IT management needs in these geographic regions exist, and that the IT management operating in these regions must balance the multiple Critical Success Factors for achieving optimal local-global mix for business success.