Assessment of IT Maturity Level and Roadmap Preparation for Improving Governance Based on COBIT 5 (Case Study: XYZ Company)

Abstract

Based on the results of the assessment conducted at XYZ Company, XYZ Company has implemented information technology to help run its business processes. However, the use of this technology has not yet identified the maturity level. For this reason, it is necessary to conduct an assessment and then design recommendations and a roadmap for improvement based on ideal IT governance based on the COBIT Framework. The formulation of recommendations considers the results of the assessment at the assessment stage which consists of3 main steps, namely Analysis of organizational Context and IT Governance Needs, Assessment of Existing Conditions, and Preparation of Recommendations for Strengthening Existing Governance. The purpose of implementing IT Maturity Level assessment is to find out how optimally IT in various aspects such as aspects of people, processes, and tools has been managed by the Company, and this must be done because it is a mandate from regulatory regulations. Companies must carry out IT maturity level assessments to find out how far/well they have managed IT in various aspects, and they must identify gaps between what they have implemented and what is ideal according to best practice/framework to be used as a reference, then after that, develop a roadmap to find out what improvement initiatives/projects should take precedence and which are correlated, so that implementation of the initiatives/projects is neater and more focused. It should be underlined that this research is limited to identifying existing conditions, gaps, and compiling a recommendation roadmap.