Forced abrupt transition of face-to-face courses to online: A case study

Abstract

This paper presents the case of a well-managed process of converting face-to-face courses to online courses in higher education in response to the COVID-19 pandemic. A case study approach is followed to demonstrate some of the actions taken to abruptly convert face-to-face courses to online. This case shows that while the process is chaotic and stressful, a well-managed conversion of course delivery method from face-to-face to online can be accomplished. This paper does not propose other alternatives for converting face-to-face courses to online in a short time. Other alternatives should be presented, and the alternatives should be compared to determine the preferred course of action relative to the higher education position and market. Following the processes presented in this paper results in a relatively smooth transition from face-to-face delivery method to online when it must happen in a very short time without major disruptions. Keywords: Information Technology, Course delivery method, Online course delivery