Abstract

The article considers the concept of monitoring, describes the types of monitoring by different classification criteria. It is proposed to consider monitoring as a constant, systematic observation of the main quantitative and qualitative parameters of economic entities with elements of analysis, evaluation and forecasting, taking into account environmental, external and internal factors. The subjects of interaction and the main issues that interest them, as well as the tools of interaction are identified. The method of rating assessment of expediency and reliability of interaction with subjects of external environment is offered on the basis of such indicators as interest of the partner in cooperation, experience of interaction of participants of the conflict, trust in relations with the partner, long-term partnerships, efficiency of feedback, technical compatibility, compatibility of individual and collective goals, speed of partner's reaction to changes, business reputation of partner, price competitiveness of partner, competitiveness of partner on terms of order fulfillment, competitiveness of partner on qualitative parameters, closeness of interrelation. The availability of equipment and material and technical base; the availability of employees with appropriate qualifications who have the necessary knowledge and experience; availability of documented experience in the implementation of similar agreements; availability of financial security must also be taken into account. The proposed method will assess the reliability of partners, the feasibility of interaction with them; will make possible to choose the optimal variant of participants in the interaction, methods of organizing effective and reliable relationships with them on the basis of the results of rating assessment. The level of efficiency of the monitoring system is determined, the essence of which is to save costs or increase income at the lowest cost of its implementation due to decision-making based on monitoring results. Timely detection of crisis situations in interaction is ensured by the introduction of effective monitoring systems that can structurally respond to significant dynamics of changes in the current situation and operate in conditions of information uncertainty.

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