Abstract

The world has been changed into global apartment by the innovation of ICT. The concepts of time and distance have been dashed down with the magical clicks of technology. All these supersonic changes are caused by the highest level of competency and latest knowledge of the workforce. The structure of the economy is dynamic and it continues to change with the changes of tide and space; where once organizations were dependent on the productivity of a manual workforce, they are now increasingly depending on the productivity of knowledge workers. Today, knowledge workers account for more than two-thirds of the workforce, and thus should be the centre of focus of strategic plans to improve productivity. The aim of this experimental research study was to explore the impact of suggested factors on knowledge worker productivity. The researcher used the survey method for collection of data with instrument of questionnaire to achieve the objectives of the study. The sample size was consisted of 100 respondents, which were selected randomly from major software firms of Pakistan. Results of descriptive statistics and structural equations modelling (SEM) revealed that independent variables, e.g. on-job-training, workplace, motivation, education and work experience and well-being have a positive effect on knowledge worker productivity. In order to increase the knowledge worker productivity, management requires to betterly understand how to make knowledge workers more productive by examining the factors that affect productivity and by analysing any relationship between the factors and roles.

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