Abstract
Online university education during and after the COVID19 pandemic underwent changes that this study sought to identify the main difficulty for students and teachers that prevent detonating education with quality and university efficiency. An electronic snowball survey was applied to collect information sectioned into information on isolation, access to technology and the value of emotions in education, with a mixed methodology and a hermeneutic analysis. The relevance of a comparative analysis between Kuwait and Mexico was analyzed, with a stratified random sampling in two population groups: students and university teachers. The data collection was applied in both countries between December 2021 and January 2022. The results from 2,247 participants show that in both countries, women are more receptive and assertive to educational challenges than men. Mexico entered the virtual university process quickly without guaranteeing electronic equipment or training, while Kuwait began by training teachers, guaranteeing electronic equipment with training, and staggering schedules for different levels of education throughout the day to ensure that female teachers were at home and time was used effectively.
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