Expectations of Generation Z

Abstract

Purpose The purpose of this study is to investigate expectations of Generation Z in relation to the onboarding program. Design/methodology/approach The study adopts an interpretative research approach and data was gathered using interview and participant observation techniques. Fifteen group discussions lasting 40-50 minutes were carried out covering 136 participants. Findings The study identifies six key variables for effective onboarding: meaningful work, performance management, work-life balance, personal connect, the bigger picture at work and learning and development. Practical implications Organizations can use these findings to tailor onboarding programs to meet the expectations of Generations Z and reduce the likelihood of new hires leaving the company in the first few months. Originality/value This paper has an original approach by examining expectations of Generation Z during new hire orientation programs.