Evaluation of Trainee Teachers' Satisfaction in Using Online Learning Tools in the Era of COVID-19 in Gbewaa College of Education

Abstract

The COVID-19 outbreak caused a paradigm shift in our educational system. To halt the spread of the pandemic, all educational institutions were closed down. As a result, tertiary institutions, including Colleges of Education, were forced to use online teaching and learning. The purpose of this study was to evaluate trainee teachers' level of satisfaction with the use of online tools in teaching and learning, with Gbewaa College of Education serving as a case study. A quantitative descriptive online survey questionnaire was used to collect data. A convenient sampling technique was used to select three hundred and twenty-seven (327) trainee teachers from a population of six hundred and forty-five (645) for the study. The data was collected using the MikeCRM online web survey application. The findings revealed that largely, trainee teachers were dissatisfied with the quality and accessibility of the available online learning tools used by their tutors. Many trainee teachers were unfamiliar with how to use some of the online teaching and learning tools. From the findings, there is the need for proper training on the use of online learning tools as well as the development of a robust ICT infrastructure to ensure easy accessibility and quality online teaching and learning in this new normal of the COVID-19 era.