Abstract

This research is to analyse what factors that influence the student satisfaction with the learning management system and how much influence do these factors have on student satisfaction with the use of the learning management system. This research aim was to find if there is a direct influence from the system quality, information quality, service quality, and perceived ease of use into the user satisfaction and whether there is an indirect influence from System use to the User satisfaction toward learning management system. The analytical method for analyse regression with the estimation of PLS Method, this research took sample of 99 students at XYZ University in Information system online learning, major study for undergraduate students. The results show that the indirect effect through system use are not significant; however the perceived ease of use and system quality turn out significant affecting the student satisfaction. Perceived ease of use is the most high factor for affecting the satisfaction of the students to use Learning Management System(LMS) as the media for online learning.

Highlights

  • Education is one of the important process in the progress of a country development, as stated by Nelson Mandela, that, "Education is the most powerful weapon which you can use to change the world"

  • Students will be guided by XYZ University Online lecturers who are homebased in Jakarta, but outside Jakarta via video conference.The research has a purpose to determined what factors that will influence the student’ssatisfaction by using thethe learning management system(LMS) and how much influence do these factors have on student satisfaction and the use of the learning management system

  • Effective and flexible to use for the online learning students (Simanullang&Rajagukguk, 2020), from the statement above, the authors conclude that Learning Management System (LMS) is software used for online teaching and learning activities that is connected to the internet, and is integrated with the management of material, values and quizzes

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Summary

INTRODUCTION

Education is one of the important process in the progress of a country development, as stated by Nelson Mandela, that, "Education is the most powerful weapon which you can use to change the world". Education in its role must be able to produce quality future generations of the nation and be able to create real work that is useful for world change. Traditional education that has existed so far is the Face to face (onsite) class between teachers and students who are gathered in a room called a classroom. Where the teacher stands in front all students to teach the material to be discussed in class. For this traditional teaching method, students and teachers are strict by a schedule, they have to meet each other, in order to present both at the same time and day. Students will be guided by XYZ University Online lecturers who are homebased in Jakarta, but outside Jakarta via video conference.The research has a purpose to determined what factors that will influence the student’ssatisfaction by using thethe learning management system(LMS) and how much influence do these factors have on student satisfaction and the use of the learning management system

LITERATURE REVIEW
Information Quality
Perceived ease of use
METHODOLOGY
Measurement model
Structural Model
Hypothesis Testing
Result
CONCLUSION AND RECOMMENDATION
Full Text
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