Evaluation of Student Feedback as a Tool for Higher Education Quality Enhancement

Abstract

Student feedback is crucial for a thorough and meaningful university course evaluation process. It should be essential for a teacher´s reflection about teaching and learning in their courses. An efficient system of student feedback evaluation should not only collect feedback from students but also encourage teachers to use the feedback to improve their teaching practice to improve student learning. The article describes a new student feedback form and a system of follow-up conversations about the survey results between teachers and students developed and piloted at the Faculty of National Economy, University of Economics in Bratislava, in the academic year 2021/2022. It also presents the main results of using the conversations in the newly piloted system, based on interviews with participating teachers and students and thematic analysis of their verbatim transcripts.