Abstract

The ever-changing need for improvements in organizations today is a fact. Increasing deviation in requirements from the environments, together with demand for greater product/service adjustments requires more flexible and adaptable value streams. Success criteria's for the organizations would be the ability to quick respond to the demands from the interested parties. Even more important would be the ability to adjust to future needs, which again requires control of the integration process between different actors and units in today's complex organizations.Organizations within the health sector, automobile industry and craft industry are meeting different challenges; nevertheless, they all have to aim for an adaptable and efficient value chain, which delivers the best quality for the patient or customer.This paper will illustrate practices from interdepartmental collaboration processes within these three types of organizations. It will focus on what are the enablers to achieve a smooth and efficient interface between process steps, which further could contribute to achieving more adaptable value chains.

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