Employment in the tourism and hospitality industry: Toward a unified value proposition

Abstract

This paper investigates employer attributes and perceptions of industry reputation and industry attractiveness, and their impact on employees’ intention to stay in tourism and hospitality. Results show that desired reputation, training, and development value, and prosocial value significantly influence perceptions of industry reputation. Desired diversity and prosocial value have a positive relation to industry attractiveness, while training and development value is negatively related. Perceptions of the industry attractiveness are a major contributor to the intention to remain within the sector. This paper seeks to further the discourse concerning employer branding by introducing an employment value proposition perspective applicable across industries.