Employees’ Perception and Workforce Diversity: A Study of the Banking Sector in India

Abstract

In the contemporary era, diversity management is perceived as an imperative factor for success. Managing Diversity is critical to utilize and hone skills of individuals efficiently and effectively. Excellence of any business absolutely and at times relatively depends on how creatively the diversity in workforce handled by the organization. Perceptions of employees hold a major significance in understanding diversity in organsiations. An attempt in the current study has been made to take an insight into employee perceptions around workforce diversity in the Banking Sector in India. These perceptions were assessed by serving a Questionnaire on Workplace Diversity to various bankers to determine the statistically significant differences in employee perceptions based on demographic variables (age, gender, and ethnicity and education qualifications) and workforce diversity. A descriptive study was conducted and the survey was served to a sample of 99 voluntary participants from the banking sector from the public, the private, cooperative as well as specialized banks. Factor analysis was conducted to find the factors, T-test and ANOVA were applied in order to find the perspective of employees towards workforce diversity in the sector under study. The finding suggests that there exists no statistically significant difference towards perspectives of workforce diversity in age, gender, education qualification, experience and ethnicity in the banking sector.