Empirical investigation of communication characteristics under a computer-based procedure in an advanced control room

Abstract

With the development of computer-based control rooms including a computer-based procedure (CBP), shift supervisors (SSs) can directly access plant information through a CBP or personal displays instead of depending on other board operators (BOs) to obtain plant information. In relation to this change, we examined the characteristics of SS inquiry patterns in the computer-based control rooms of nuclear power plants during emergency situations. Operator behaviors and speech patterns were observed and analyzed through several experiments on simulated accident scenarios in a full-scope simulator for an advanced computer-based main control room. We found that the SS inquiry in the advanced control room had less dependency on the BOs, and that the inquiry patterns varied according to the operators and operating dates. From these findings, the necessity to establish communication standards under computer-based control rooms was discussed with some recommendations. Another requirement to reduce the cognitive workload of SSs was also discussed.