Effects of specialized team building on quality of intravenous infusion and job satisfaction of senior nurses

Abstract

Objective To explore the application effects of specialized team building in intravenous infusion and its influences on job satisfaction of senior nurses. Methods A specialized team of intravenous infusion was built which was composed of 50 senior nurses selected in January 2014 from Hangzhou First People′s Hospital. The team was headed by nursing department and assisted by other medical departments. Senior nurses played the role of professional execution on the team. And then, were compared the patients′ satisfaction, incidence of nursing defect, errors, and accidents, job satisfaction of nurses before (January 2012 to December 2013) and after (January 2014 to December 2015) implementing team nursing. Results There was a statistically significant difference in patients′ satisfaction with nursing service before (90.03%) and after (96.08%) implementation (χ2=140.412, P<0.01). The incidence of nursing defect, errors, and accidents was 1.02% before implementation and was 0.46% after implementation with a significant difference (χ2=10.748, P<0.01). After implementation, the job satisfaction of nurses increased from 12.0% (before implementation) to 82.0% with a significant difference (χ2=49.177, P<0.01). Conclusions Specialized team building can improve the quality of intravenous infusion and job satisfaction of senior nurses so as to enhance self efficacy, professional identity and stabilize nursing staff. Key words: Specialized team; Quality of intravenous infusion; Senior nurses; Degree of satisfaction