Effects of sanctions, moral beliefs, and neutralization on information security policy violations across cultures

Abstract

A principal concern of organizations is the failure of employees to comply with information security policies (ISPs). Deterrence theory is one of the most frequently used theories for examining ISP violations, yet studies using this theory have produced mixed results. Past research has indicated that cultural differences may be one reason for these inconsistent findings and have hence called for cross-cultural research on deterrence in information security. To address this gap, we formulated a model including deterrence, moral beliefs, shame, and neutralization techniques and tested it with the employees from 48 countries working for a large multinational company.