Abstract

The main purpose of this paper is to evaluate the impact of knowledge management (KM) on the organizational performance of Microsoft Corporation. The study will also inform global entrepreneurs regarding the importance and application of KM in workplaces. The study will discuss the modification and technological integration that are required to derive desired outcomes from KM. The research will also evaluate the contribution of KM to career development and opportunities for the employees. Modern organizations need to enhance their products and services to continue to be the first choice of customers. The KM has enabled organizations to determine the changing demands and requirements of customers. Therefore, it can be opined that the research aims to analyze the significance of KM in modern organizations, employees, and competitiveness.

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