Abstract
The ability to manage efficiently the flow of knowledge has becoming a crucial requirement to boost the organizational learning and competitiveness along the knowledge era. However, a lack of consensus and confusion may still exist regarding what comprise the Knowledge Management (KM) and its importance to improve the overall organizational performance in Egypt. Moreover, there is generally a lack of an observable organizational KM initiatives’ progress in Egypt. This study highlights the significance of KM and explores the key drivers that can support organizational KM initiative in Egypt which requires organizational management and human orientation in terms of setting supportive human resource management, organizational culture and organizational structure. The study also alarms the attention to the various challenges that may hinder the successful implementation of KM initiative in Egypt. Based on the case study approach, this study sheds the light on a good model of IBM Egypt as a guidance supporting the crucial significance of KM for booming innovation and organizational performance.
Highlights
In the Knowledge era, the ability to create, diffuse and manage efficiently the flow of knowledge has becoming extremely important requirement to create organization learning and competitiveness
Knowledge Management (KM) is about the dissemination of knowledge, but it is more important to ensure that the right knowledge to be provided to the right people at the right time as well as to be shared to develop organizational learning and successful performance
Current perspectives emphasize the importance of KM to support organizations for solving their problems as well as for maintaining their competitive advantage (Makhmutov 2016; Bohle 2016; Mir 2015).The objective of this study is to explore the required supportive drivers for developing and sustaining successfully the KM initiative
Summary
In the Knowledge era, the ability to create, diffuse and manage efficiently the flow of knowledge has becoming extremely important requirement to create organization learning and competitiveness. KM is about the dissemination of knowledge, but it is more important to ensure that the right knowledge to be provided to the right people at the right time as well as to be shared to develop organizational learning and successful performance. Current perspectives emphasize the importance of KM to support organizations for solving their problems as well as for maintaining their competitive advantage (Makhmutov 2016; Bohle 2016; Mir 2015).The objective of this study is to explore the required supportive drivers for developing and sustaining successfully the KM initiative. The case study elaborates the KM approach in IBM Egypt as an illustration of excellence to share best practices and to provide a good base for guiding other organizations to embed KM initiative for better performance
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