Effective Governance Using the Smac Technology in the Government Services of Andhra Pradesh: A Case Study on Public Distribution System

Abstract

SMAC technologies are going to help in providing exchange of ideas and develop collaboration between government and citizens. SMAC, which is combined and integrated use of Social Media, Mobile, Analysis and Cloud computing, is very useful for providing E-Governance agility. This is the IT solution for increasing the agility of services provided by e-governance. It also increases efficiency of egovernment bodies, lowering costs for public services and increases effect of IT investments. Even though having low budget for providing better service to the citizens and also implementing the welfare schemes effectively the Government of A.P had taken forward step to implement advanced technology in the government services. State Government of Andhra Pradesh introduced the Public Distribution System in the year 1974. Main purpose is to control over the prices of the essential commodities and also distribute them to poorest of the poor. Huge amount was spent on the subsidies by the Government.Because of dummy cards, duplicate cards, weighing differences the real benefit is not reached to the beneficiaries. The purpose of introducing the SMAC Technology in Public Distribution System (PDS) is increasing the effectiveness of PDS .There is no study about the impact of SMAC Technology in PDS specifically in Nellore city. In this paper an attempt is made to know the impact of SMAC Technology in PDS. Therefore the purpose of this study reveals the impact of SMAC technology in PDS system.