Effect of Motivation and Job Satisfaction On the Employees Performance of Jakarta Senen Tax Service Office Through Organizational Commitment

Abstract

This study aims to: 1) 1. To find out and analyze the effect of motivation and job satisfaction on organizational commitment; 2) To find out and analyze the effect of motivation and job satisfaction on employee performance; 3) To find out and analyze the effect of organizational commitment on employee performance; 4) To know and analyze the effect of motivation and job satisfaction on employee performance through organizational commitment. The research was conducted at the Jakarta Senen Primary Tax Service Office with a sample of 80 respondents. The sampling technique uses random sampling. Methods of data analysis using descriptive analysis and quantitative analysis with path analysis. The results showed that: 1) there is an effect of motivation and job satisfaction on organizational commitment, and 2) there is an effect of motivation and job satisfaction on employee performance. 3) there is an effect of organizational commitment on employee performance, and 4) there is no effect between motivation and job satisfaction on employee performance through organizational commitment at the Jakarta Senen Primary Tax Service Office. This means that the direct effect is greater than the indirect effect, and the organizational commitment variable cannot mediate between motivation and job satisfaction on employee performance at the Jakarta Senen Primary Tax Service Office.