E-governance and its relationship to University of Ha'il excellence from the viewpoint of the students in light of the Kingdom's vision 2030

Abstract

The implementation of e-governance in universities is considered a crucial matter because of integrating roles and achieving community development and institutional excellence. Despite this, there is a shortage of studies and research that deals with e-governance and institutional excellence, especially in Saudi universities. Hence, this is a pioneer in the context of Saudi Arabia. This research is aimed to identify the impact of e-governance on institutional excellence at the University of Ha'il in light of the Kingdom's 2030 vision. The study has relied on a random sample of 400 male and female students from various university colleges. The questionnaire was used as a means of collecting data after confirming its validity for measurement. Then the questionnaire was distributed electronically due to the suspension of the study because of the Corona pandemic. The data was analyzed using statistical methods appropriate to the data's nature. It has included averages, standard deviations, simple correlation coefficients, and multiple regression coefficients. The study has reached several results. The most important are the e-governance dimensions and institutional excellence criteria. These are effectively applied at the university. However, significant importance is not given to infrastructure, beneficiaries' satisfaction, and positive correlational relationships between all e-governance dimensions and institutional excellence criteria. The combined dimensions of e-governance are 80.9 % of the variance in institutional excellence. This means 19.1% is not included in the study due to other factors. The research has suggested taking an interest in the university's infrastructure, especially the internet. It has emphasized benefiting the beneficiaries' views in developing the university and supporting external community partnerships.