Abstract

At the beginning of the 21st century, the world is undergoing a global computerisation of both production and the global economy.Digitalisation is optimising costs and opening up new sources of income.Statistical observation has shown that the Russian Federation has a low Logistics Performance Index. Furthermore, there is an inequality in digitalisation in the constituent entities of the Russian Federation. The article examines the problems and prospects of digitalisation in the transport and logistics industry. The main problems are the lack of competent, professional staff, as well as inefficient management. The question of the transition from a more extensive model of transport and logistics infrastructure development using digital technology to an intensive model that improves the quality of services provided and, consequently, competitiveness arises. The most innovative technologies used by companies are identified. It is concluded that the use of digital technologies in the transport and logistics industry has a direct impact on the quality of services provided, ensures road safety, and contributes to the optimization of logistics processes

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