Digital Technologies and QMS of Industrial Enterprise: Focus on Efficiency

Abstract

The relevance of the problem is due to the fact that currently no aspect of the functioning and development of society can be imagined without the use of digital technologies. And if at first they were identified and associated with the use of communications, then as they developed, the scope of their application expanded due to significant competitive advantages of both the private and global order: leveling of interstate and territorial borders in the transmission, dissemination and receipt of information, including large volumes, adaptation of best practices, the possibility of faster adoption and implementation of management and technical and technological decisions. Digital technologies have become an integral part of the modern economic formation: in the household sphere, the education and health system, transport and other spheres of human life. This ultimately contributed to the natural process of diffusion of digital technologies, production systems and business in general, i.e. the so-called “digitalization of industry”. It is important to note that the successful operation of the enterprise, regardless of the level of progressiveness of the industrial technologies used by it, should be ensured by the production of products or services that meet certain market needs, approved standards and specifications and, finally, the requirements of the current legislation. At the same time, the quality of products and services that meet the needs of consumers cannot be ensured through the one-off events’ introduction. It must be a systematic approach to quality management that covers all aspects and stages of the full life cycle of a product or service. This involves the development and implementation of quality management systems at the enterprises. Therefore, digital technologies in the QMS should be considered as an important tool for analysis, control and quality assurance of the final product and, accordingly, the competitiveness of the economic entity. The purpose of the article is to develop an economic and mathematical model for obtaining a regression dependence between the amount of revenue from sales and the factors of its formation. The leading method of research was the method of correlation and regression analysis. The main results of the article: the main factors of QMS and digitalization that affect the income of the enterprise through the quality of its products are identified; the dependence of the influence of various factors on revenue is determined, as well as the factors themselves characteristic of the enterprises of the automotive components industry on the example of JSC «Togliatti plant of automotive units». The materials of the article can be useful for any economic entities engaged into the production of goods, as well as focused on achieving high indicators of its quality through the introduction of digital technologies in the manufacturing process and QMS. The obtained results allow us to assess the profitability of the digitalization of production processes by taking into account the influence of factors of direct (on the amount of sales volume) and indirect (on the amount of costs for quality assurance) impact.