Digital public service supply chain: the core to political and social stability in the MENA at turbulent times

Abstract

This paper draws on the literature of public service supply chain and political / social stability to explore the process of digitizing the supply chain relating to the government’s effort to maintain political and social stability in the MENA at turbulent times. It utilizes the notion of digital public service supply chain to explain the significant models of decision making, communication and sense making taking into account the resilient interconnections and interdependence among relevant organizations; which is essential to understand how these impact on public system ability to uphold societal stability at times of turbulence and crises. Following this, the paper focuses on the digital public service supply chain imperative role to realize the resilience of inter-organizational network capacity to ensure the sustainable flow of needed supply; by developing proper updating supply chain system strategies and responses necessary to enable societal stability in the MENA at turbulent times. Key words: Public service supply chain, digitization, political stability, social stability