Abstract
The health sector in Bangladesh is yet to develop and provide universal healthcare services. The aim of this study is to investigate whether the applicability of digitization especially medical robots and blockchain technology can help to improve healthcare enterprises in Bangladesh during the ongoing COVID-19 pandemic. The findings indicate that Bangladesh healthcare enterprises are in a vulnerable situation because of unethical work practices of health workers, the need for medical robots, artificial intelligence, and blockchain technology to improve healthcare management. The study suggests that large investment, pro-patient care, corruption-free and ethical services in the healthcare management and service delivery is required, through joint collaboration with the public and the private sectors and also collaborative effort from the foreign sectors to implement the fourth industrial revolution in healthcare enterprises of the country
Highlights
Healthcare enterprises for the economy in Bangladesh are yet to develop properly and provide universal healthcare services
The aim of this study is to investigate whether the applicability of digitization especially medical robots and blockchain technology can help to improve healthcare enterprises in Bangladesh during the ongoing COVID-19 pandemic
The findings indicate that Bangladesh healthcare enterprises are in a vulnerable situation because of unethical work practices of health workers, the need for medical robots, artificial intelligence, and blockchain technology to improve healthcare management
Summary
Healthcare enterprises for the economy in Bangladesh are yet to develop properly and provide universal healthcare services. Due to the commercial and supernormal profit motive attitude of the doctors, nurses, and health service providers, regulators, private healthcare entrepreneurs, people in Bangladesh travel abroad for medical treatment (Ali, 2012). Patients from Bangladesh are going to other countries of the world starting from India, Singapore, Thailand, the United Arab Emirates, Saudi Arabia, Sri Lanka, Malaysia, the United Kingdom, and the United States for quality treatment, due to non-availability, long waiting queues, high costs, the commercial attitude of Bangladeshi doctors, and corruption (Ali, 2012). Immoral and dishonest actions of the medical system are the greatest significant influence that pushes patients to travel outbound to India from Bangladesh for medical treatment and surgery (Ali & Medhekar, 2016). The quality of treatment in Bangladesh hospitals worsened, as patients were neglected by the health workers of the country
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