Digital Logistics and Blockchain Utilization on Global Supply Chain Management

Abstract

Global supply chain management faces several challenges, such as lack of transparency, traceability, and efficiency, leading to fraudulent activities, lost revenues, and poor customer satisfaction. This study addressed these challenges by investigating the potential effects of integrating blockchain technology and digital logistics in supply chain management. The research design is a mixed-method study involving a sample size of 230 respondents involved in the supply chain management industry. The respondents are selected using a random stratified random sampling technique, and the inclusion criteria will be that they must work in a company that utilizes digital logistics. The researcher gathered data through online surveys, and SPSS was used to analyze the data. The results show that the level of digitization of global supply chain management is high. Further, the utilization of digital logistics and blockchain technology in global supply chain management is highly evident. However, these companies always need help utilizing digital logistics and blockchain technology. Also, there is a significant effect on digital logistics, blockchain technology, and global supply chain management. All in all, companies can use this technology to gain a competitive advantage, reduce costs, and increase customer satisfaction.