Abstract
Disaster events, such as September 11, 2001, Hurricane Katrina, and the Southeast Asian Tsunami, have taught America and the world the importance of preparing for emergency response to a disaster that may arise from natural disasters or man-made disasters. Decisions regarding emergency response often rely on incomplete information and imprecise data, whereas responsive measures to disasters must be efficient in time and effective in accuracy to minimize possible loss of lives and properties. The domain of emergency response requires the interaction and collaboration of multiple stakeholders with different standard operating procedures. Excluding lean principles in the design of the emergency management information system can be as devastating as the disaster itself. This chapter analyzes the impacts of lean principles in the understanding of command and control, its nature, and the characteristics of an emergency domain, providing better insight into the problems associated with information processing during emergency response planning.
Published Version
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