Abstract
What is this Thing Called CWIS? Once you're sure you need a CWIS, you might like to know just what it is you've decided you must have. In October 1989, I presented the paper “University‐Wide General‐Interest Online Information Systems That Work — And That You Can Afford” to the ACM SIGUCCS conference. The title of this paper is really a definition of an ideal CWIS. If you spot something that fits this definition, it is definitely a fine CWIS. Unfortunately there are many CWIS imposters that fit only a few parts of this definition. Don't be surprised when those CWISes fail to deliver all of the advantages of a CWIS.
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