Abstract

The purpose of this paper is to conceptually and empirically analyze cultural intelligence from a variety of perspectives. Intensive conceptual and empirical studies of the trends in the dynamics of cultural intelligence in the perspective of the fields of psychology, sociology and organization are the research methods used. This paper is expected to contribute to the development of science in the field of multicultural services, especially cross-cultural guidance and counselling services. This paper is then expected to be one of the treasures of developing multicultural competencies in the implementation of guidance and counselling services.

Highlights

  • The dynamic life of the world community in response to the 4.0 era leads to the heterogeneity of the order of life of the world community

  • This is the impact of infrastructure development, modernization and high accessibility as an effort to meet the needs of life so that the more colourful and complex the figure of the individual human being and the world community

  • This paper examines the direction of the tendency of cultural intelligence in individuals since it was introduced by Early & Ang (2003) to the present which directs cultural intelligence to be studied more from perspectives in the fields of psychology, sociology and organizational management, so that cultural intelligence from three perspectives This knowledge is the scope of the study in this paper

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Summary

Introduction

The dynamic life of the world community in response to the 4.0 era leads to the heterogeneity of the order of life of the world community This is the impact of infrastructure development, modernization and high accessibility as an effort to meet the needs of life so that the more colourful and complex the figure of the individual human being and the world community. Efforts to meet the needs of life, infrastructure development, modernization and high accessibility impact on life activities that are more competitive with the real impact of human interaction across locations, across disciplines and crosscultural in meeting the needs of life (Sahin & Gurbuz, 2014). Cultural intelligence is a pathway to individual self-success to become effective individuals to be able to adapt to other cultures (Brislin, 2006; Ang, 2007; Dutta & Dutta, 2013; Sahin & Gurbuz, 2014, Jyoti & Kour, 2015; Sharma & Hussain, 2017)

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