Conceptual Review on Employee Engagement and its Drivers

Abstract

Employee engagement can be defined as the extent or the level to which employees in the organization value, enjoy and believe in their job profiles, it is also the extent an employee is commited, enthusiastic and involve his/herself towards the achievement of organizational goals and its values. Employee engagement involves interventions that enhance commitment towards job, motivation or productivity. It reflects the measureable level of an employee’s emotional attachment to his/her organization, it can be either positive or negative towards his colleagues, job and the organization. The present research work was planned to study the relationship of employee engagement with employee performance, employee satisfaction, and employee turnover and employee absenteeism. The goal for the research was to investigate the factors that engage employees to perform to their best and the impact of the employee engagement on the performance of employees. This is a conceptual paper, literature has been explored from research papers, journal. Articles, textbooks, dissertations, published online resources. Databases like EMERALD, EBSCO, WILEY, ABI Inform, Business Source Premier etc were also explored. Reflective stance on the topic has been developed by evaluating the available literature. The literature analyzed is indicating that there might be a strong association among employee engagement, performance, and satisfaction and employee turnover. Employee engagement contributes to competitive advantage in an organization. Important drivers/antecedents of engagement discussed as communication, recognition, workers Participation in Management, support health and safety, hygienic and clean work place, safe and clean drinking water, human factor and ergonomic workplace, results-based incentives.The drivers of engagement greatly get influenced by industry type, sector and other specifications. There cannot be one best customized approach for all.So organizations are required to customize their engagement strategies for organizational excellence.