Abstract

In 2021, the Community of Madrid intensified their fight against the pandemic by incorporating the community pharmacy network to its public health program for the early detection, surveillance, and control of Covid-19. Specifically, pharmacies participated in the performance of rapid antigen testing for the diagnosis of SARS-CoV-2 infection and provided the population with free self-testing kits. From the Official College of Pharmacy of Madrid ("Colegio Oficial de Farmacéuticos de Madrid"), a study was conducted to evaluate the professional involvement and role of community pharmacists, as well as the degree of information demanded by the public during the distribution of self-testing kits. This was an observational, cross-sectional, prospective study that employed online surveys collected between May 4th and 17th 2022. 76.8 % of pharmacists offered technical information to approximately 58 % of users that came to retrieve their self-testing kits. 26 % of users returned for additional advice, and 1/3 of users asked for the test to be conducted in the pharmacy. The most frequent intervention (61 %) was providing information on test usage and interpretation. In most cases (56.7 %), pharmacists spent between 1-5 minutes in the distribution of self-testing kits, with a lower percentage (20.3 %) spending between 5-10 minutes. Notably, 98.3 % of pharmacists identified that this public health campaign altered their daily workflow, with 86 % considering that there should have been financial compensation for their involvement.. This study highlighted the crucial role that pharmacists played in the public health campaign against Covid-19. Moreover, it reflected the pharmacists' opinions on their involvement in this novel role, separate from their traditional workflow, that ultimately contributed to improving population health.

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