Abstract
BackgroundOsteoporosis has significant impact on healthcare costs and quality of life. Amongst the models for collaborative disease state management services published internationally, there is sparse evidence regarding the role of community pharmacists in the provision of osteoporosis care. Hence, the aim of our study was to explore community pharmacists’ opinions (including the barriers and facilitators) and scope of osteoporosis disease state management services by community pharmacists in Malaysia, informing a vision for developing these services.MethodsSemi-structured individual interviews and focus groups discussions were conducted with community pharmacists from October 2013 to July 2014. Three trained researchers interviewed the participants. Interviews were recorded and transcribed verbatim. Data were analyzed thematically using an interpretative description approach.ResultsNineteen community pharmacists with 1–23 years of experience were recruited (in depth interviews: n = 9; focus group discussions: n = 10). These participants reflected on their experience with osteoporosis-related enquiries, which included medication counseling, bone density screening and referral of at-risk patients. Key barriers were the lack of numerous factors: public awareness of osteoporosis, accurate osteoporosis screening tools for community pharmacists, pharmacists’ knowledge on osteoporosis disease and medications, time to counsel patients about bone health, collaboration between pharmacists and doctors, and support from the government and professional body. The pharmacists wanted more continuing education on osteoporosis, osteoporosis awareness campaigns, a simple, unbiased osteoporosis education material, and inter-professional collaboration practices with doctors, and pharmacists’ reimbursement for osteoporosis care.ConclusionsThe involvement of community pharmacists in the provision of osteoporosis disease state management was minimal. Only ad-hoc counseling on osteoporosis prevention was performed by community pharmacists. Development and trial of collaborative osteoporosis disease state management services in community pharmacy could be facilitated by training, support and remuneration.
Highlights
Osteoporosis has significant impact on healthcare costs and quality of life
Despite an advancement in the diagnosis of osteoporosis, publication of clinical practice guidelines, development of screening and fracture risk assessment tools, and interventions to reduce the risk of fractures, only a minority of men and women with a high fracture risk receive treatment [4]
Given the predicted prevalence of osteoporosis in Asia, the deficiencies in studies relating to osteoporosis management services, and the challenges with establishing such services, our study aimed to address these gaps
Summary
Osteoporosis has significant impact on healthcare costs and quality of life. Amongst the models for collaborative disease state management services published internationally, there is sparse evidence regarding the role of community pharmacists in the provision of osteoporosis care. Despite an advancement in the diagnosis of osteoporosis, publication of clinical practice guidelines, development of screening and fracture risk assessment tools, and interventions to reduce the risk of fractures, only a minority of men and women with a high fracture risk receive treatment [4]. This may be due to healthcare professionals’ inertia in initiating treatment for osteoporosis, or their lack of knowledge [5], or a lack of awareness among the public of osteoporosis [6, 7]. Preventative measures at the community level are urgently needed
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