Abstract
The government of Indonesia had provided the Rehabilitation and Reconstruction (RR) assistance to 194,636 houses for communities after September 30, 2009, earthquake in West Sumatra. The community-based development model was adopted in this housing program aid. This study aims to explore people’s satisfaction towards the RR program and to identify the difference of satisfaction level between urban area and rural area. The research was carried out by conducting a questionnaire survey to 200 communities. The beneficiaries were invited to determine their satisfaction level based on 5 Likert scale from 1 as “not satisfied at all” to 5 as “absolutely satisfied.” The satisfaction level was assessed by two factors, process of reconstruction and result of reconstruction. It was found that the level of communities’ satisfaction is at average level. The satisfaction level of urban communities is 2.75, while the satisfaction level of rural communities is slightly higher at 2.88. The satisfaction levels of urban and rural communities with the reconstruction process are at 2.63 and 2.75, respectively, while the satisfaction level with the results of the program is at 2.84 and at 2.95, respectively. Communities’ satisfaction with the result of reconstruction is higher than that with the process of reconstruction.
Highlights
The earthquake of 7.6 on the Richter scale that occurred on September 30, 2009, at 17:16 pm had devastated West Sumatra
This study aims to analyze the extent of the success rate in terms of people’s satisfaction towards RR housing program after the earthquake of September 30, 2009, in West Sumatra
The result of the research shows that the satisfaction level of communities in West Sumatra with the RR housing program is average, that is, 2.82
Summary
The earthquake of 7.6 on the Richter scale that occurred on September 30, 2009, at 17:16 pm had devastated West Sumatra. The total damage to the community houses included 249,833 housing units. They were assessed as follows: 114.797 units were severely damaged, 67,198 units were moderately damaged, and 67,838 units were slightly damaged [1]. Concerning the damaged houses in West Sumatra, the government took the policy of implementing a model of community-based approach. In Indonesia, this model had previously been applied in Aceh after the earthquake and tsunami in 2004 and in Yogyakarta and Central Java after the earthquake in 2006. In this context, the community or society plays an important role in the implementation of the RR to their houses
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