Clustering of Required Competences of the Employees Working in the Finance-Related Fields of Companies in the Era of Digitalization

Abstract

This study aims to provide a framework for the clustering of the required competences of the professionals that are working in the finance-related fields of business enterprises. Collecting data from 9 commercial departments of the Turkish subsidiary of an international company operating in a knowledge- and technology-intense sector, this paper employs cluster analysis to group the required employee competences that are sought in the data-driven business era. The findings suggest that out of the 27 diverse competences analyzed, the average silhouette width is the highest when the competences are divided into 11 different clusters leading to the conclusion that networking, future focus, coping, overview, assuming responsibility, customer oriented innovation, openness, result focus, establishing focus, managing performance and conceptual thinking are the most required skills that are sought in the finance-related areas of business firms.