Abstract

[Purpose] This study examined diversity organizations within universities in South Korea and juxtaposed these findings with a case from the State University of New York (SUNY).
 [Methods] Using a systematic literature review as a starting point, we interviewed five pivotal representatives from South Korean universities with a established diversity organization, as well as four chief diversity officers from SUNY. Anchoring our research in the Context-Input- Process-Product evaluation model, a multiple case study approach was adopted.
 [Results] In the context of evaluation phase, the rise of diversity organizations was seen as a spontaneous response to cater to the shifting demands of higher education. From an input evaluation perspective, the objectives were deemed appropriate, yet there was a noticeable lack of internal resources and support mechanisms. When evaluating processes, they primarily functioned as consultative entities, thereby influencing their capacity to shape institutional decisions. Furthermore, product evaluation revealed that these organizations made commendable strides. This includes advocating for legislative reforms, revamping academic curricula, publicizing official statements, developing diversity index/metric, and orchestrating various publications and public events.
 [Conclusion] Based on this foundation, it was suggested that the university's diversity policy, beyond its educational impact, should serve as a keyword for university innovation.

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