Chapter 6 - Security Department Organization and Staffing

Abstract

The basic component of the healthcare protection system is a well-trained and properly supported security force. Although the security staff is the backbone of this effort, it is perhaps only 20–25% of a well-rounded security and productive security system. A successful security program must also include basic components of positive security contributions of facility staff, full support of administration, including financial resources, and effective physical security safeguards. In fact, in some small facilities, there are successful security programs in which there are no security personnel; however, there must be a 24/7 designated security force response capability. In these cases, it may be that the maintenance staff assume certain security duties and responsibilities. Regardless of facility size, or the size of the security force, there must always be an integrated approach with the other organizational resources that contribute to a successful cost-effective protection program. The achievement and the ongoing management of this integration are the direct responsibilities of the security program administrator.