Chapter 3 - Business plan delivery

Abstract

This chapter discusses how efficiently the business plan delivery can be achieved. Business plan delivery is about managing and maintaining the good relationship between the project and the business. The robust delivery of the business plan relies on the project manager and sponsor. To track the delivery of the project business plan, a project manager must behave both as a consultant and a business manager to provide advice to the sponsor and other external stakeholders. The role of the sponsor during project delivery is to actively manage specific senior relationships and to provide general direction based on the current status of the external business environment. In business strategy management the sponsor and project manager focus on three main areas: the business case, stakeholder, and business readiness. This chapter also highlights the key stages for an effective project communications process: horizon scanning, idea collation and selection, message generation, vehicle/audience selection, communications delivery, communications management, and communications feedback. Also discussed are the different types of communication activities: written-visual, written-electronic, verbal-individual, and verbal-group. The management of benefits is a crucial project process which is typically managed by the project manager on behalf of the sponsor. The aim of the benefits delivery fault tree tool is to determine the probability of the nondelivery of benefits. Benefits tracking can start the day a project starts or only the day it finishes.