Abstract
Although human-computer interaction (HCI) research has always evolved in parallel with advances in computing technology, this trend appears to have accelerated in response to both novel interactions facilitated by the adoption of computing into everyday lives, through both new applications and new devices. Online research projects using web-based approaches to study user interactions range from the familiar A/B testing of web site designs to in-depth analysis of social interactions in special-purpose forums and large-scale investigations of social media data to understand large-scale conversation patterns and trends in attitudes. HCI researchers have also benefitted from human computation tasks: online research tools designed to entice users to complete tasks that prove difficult for computers to complete. Moving beyond traditional computing, ubiquitous research techniques involving embedded sensors have provided new ways to collect rich data about human lives and interactions with technology. Although these studies present numerous challenges in experimental design, data capture, and analysis, as well as ethical concerns, online and ubiquitous techniques show great promise for understanding how users interact with technology throughout all aspects of their lives.
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