Abstract

In this chapter, we start with how desktops, graphical user interfaces, and the web are still here and growing. We describe how UX applies to all kinds of interaction, including localized, activity-based, and system-spanning interaction. We talk about the traditional concept of usability, and the evolution of the overall user experience to include usefulness, emotional impact, and meaningfulness. We discuss emotional impact, which includes joy-of-use, aesthetics, and fun. We explain how user experience is felt internally by the user; one cannot design user experience, but can design for a good user experience.

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