Can an environmentally biased speech change our perception regarding environmental issues? A randomized experiment for Brazil

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One of the problems that can affect the value that individuals attribute to the environment is related to the quality and level of information that agents have about the environmental resource. The purpose of this article is to test the hypothesis that persuasive communication affects individuals' perceptions of the environment. To test the hypothesis, we applied randomized questionnaires to students at the Federal University of Pelotas. The results of the random experiment show that groups formed by young, inexperienced and uninformed are more influenced by environmental rhetoric. Furthermore, the results show that individual perception can be intentionally altered by biased information.

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  • Rudy Fadrial + 4 more

Aim/Purpose: This study aims to investigate the influence of e-government public services on public trust at the local government level, addressing the pressing need to understand the factors shaping citizen perceptions and trust in government institutions. Background: With the proliferation of e-government initiatives worldwide, governments are increasingly turning to digital solutions to enhance public service delivery and promote transparency. However, despite the potential benefits, there remains a gap in understanding how these initiatives impact public trust in government institutions, particularly at the local level. This study seeks to address this gap by examining the relationship between e-government service quality, individual perceptions, and public trust, providing valuable insights into the complexities of citizen-government interactions in the digital age. Methodology: Employing a quantitative approach, this study utilises surveys distributed to users of e-government services in one of the regencies in Indonesia. The sample consists of 278 individuals. Data analysis is conducted using Partial Least Squares Structural Equation Modelling, allowing for the exploration of relationships among variables and their influence on public trust. Contribution: This study provides insights into the factors influencing public trust in e-government services at the local government level, offering a nuanced understanding of the relationship between service quality, individual perceptions, and public trust. Findings: This study emphasises information quality and service quality in e-government-based public services as crucial determinants of individual perception in rural areas. Interestingly, system quality in e-government services has no influence on individual perception. In the individual perception, perceived security and privacy emerge as the strongest antecedent of public trust, highlighting the need to guarantee secure and private services for citizens in rural areas. These findings emphasise the importance of prioritising high-quality information, excellent service delivery, and robust security measures to foster and sustain public trust in e-government services. Recommendations for Practitioners: Practitioners must prioritise enhancing the quality of e-government services due to their significant impact on individual perception, leading to higher public trust. Government agencies must ensure reliability, responsiveness, and the effective fulfilment of user needs. Additionally, upholding high standards of information quality in e-government services by delivering accurate, relevant, and timely information remains crucial. Strengthening security measures through robust protocols such as data encryption and secure authentication becomes essential for protecting user data. With that in mind, the authors believe that public trust in government would escalate. Recommendation for Researchers: Researchers could investigate the relation between system quality in e-government services and individual perception in different rural settings. Longitudinal studies could also elucidate how evolving service quality, information quality, and security measures impact user satisfaction and trust over time. Comparative studies across regions or countries can reveal cultural and contextual differences in individual perceptions, identifying both universal principles and region-specific strategies for e-government platforms. Analysing user behaviour and preferences across various demographic groups can inform targeted interventions. Furthermore, examining the potential of emerging technologies such as blockchain or artificial intelligence in enhancing e-government service delivery, security, and user engagement remains an interesting topic. Impact on Society: This study’s findings have significant implications for fostering public trust in government institutions, ultimately strengthening democracy and citizen-government relations. By understanding how e-government initiatives influence public trust, policymakers can make informed decisions to improve service delivery, enhance citizen engagement, and promote transparency, thus contributing to more resilient and accountable governance structures. Future Research: Future research could opt for longitudinal studies to evaluate the long-term effects of enhancements in service quality, information quality, and security. Cross-cultural investigations can uncover universal principles and contextual differences in user experiences, supporting global e-government strategies in rural areas. Future research could also improve the research model by adding more variables, such as risk aversion or fear of job loss, to gauge individual perceptions.

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Environmental Communication
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Understanding return to work behaviours: promoting the importance of individual perceptions in the study of return to work
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Green Culture: Environmental Rhetoric in Contemporary America
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Over the years, rapid urbanisation aided by advanced technologies and population increment has significantly altered the natural environment into concrete jungles resulting in adverse environmental degradation. In order to mould a sustainable, resilient and green future, global efforts and directives have been introduced, such as the 17 Sustainable Development Goals, low-carbon cities, and others at international and local levels. Nevertheless, grassroots initiatives and actions are crucial in producing results. Presently, there is no mechanism to measure the relevant environmental components into a comprehensive system indicating Malaysia’s level of environmental resilience. Though the local governments have to report their development performance via MURNINET, a system developed by PLANMalaysia, this system does not include environmental resilience. As such, this study on the Environmental Resilience Index (ERI) was embarked on, proposing five environmental components that can be used by local authorities to assess environmental resilience. ERI covers environmental resources, built environment, climate conditions, natural disasters and environmental issues. On the other hand, this paper shares an ERI pilot analysis of the environmental resources of the study area, Selangor, Malaysia, consisting of 9 districts. The data used to analyse are majorly secondary data from official reports of responsible technical departments and agencies in Malaysia to ensure the validity and reliability of data. The output of this analysis was generated using ArcGIS software as it relates to the weightage of different components and sub-components. The results show that most districts in Selangor have an ERI level of moderate level, while three districts, namely Sabak Bernam, Sepang and Petaling, are categorised as having low ERI levels.

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