Abstract

This paper presents BridgeConnect, an innovative Question-Answering (Q&A) application aimed at bridging the communication gap between large organizations and the common populace in India. The portal allows users to post reviews and problems about government services and organizations, contributing to public discourse and accountability. The paper covers planning, database design, backend and frontend development, integration and testing, deployment, maintenance, and ongoing enhancements. Through comprehensive user feedback and analytical evaluation, BridgeConnect demonstrates significant potential in enhancing transparency and interaction between citizens and organizations.

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